In collaboration with the Office d’habitation de la vallée de la Coaticook, L’Éveil offers corridor work service to all residents of low-income housing (HLM) served by the OH. This service consists of activities and/or services such as reception, referrals, coordination, support with public or other services, management of conflicts between tenants potentially caused by a personal situation or a disability, crisis intervention, supportive and psychosocial intervention, support to tenant/recreational committees and others, and community organizing. We help with lease management (rights and responsibilities related to the lease). In other words, L’Éveil offers assistance to individuals in exercising their rights and responsibilities as citizens, in daily life, and in community or non-profit life, in addition to offering a helping relationship.
The worker may perform short-term individual follow-ups. If a tenant’s request or need is beyond the scope of the worker’s mandate, the worker must make a referral to the service that can meet the person’s need. The worker can still support the individual, depending on their assessment.